Partners in Senior Care takes the role of the home caregiver seriously. Families have entrusted the care of their loved one to us and it our responsibility to ensure that the care is provided by responsible, dedicated caregivers.
The Screening Process: All of our caregivers are interviewed by several members of our administrative team. Following the interview process, working references are checked for a history of quality care. A criminal background check is conducted with the Illinois State Police. If the caregiver will be driving a client, a Motor Vehicle Record is obtained through the Office of the Secretary of State. An employee must also have a current physical and TB screening before hire.
The Education Process: All caregivers receive an extensive orientation to our philosophy and standards of care. This orientation involves several members of the administrative team. It allows us to assess the caregiver's knowledge of senior care as well as their communication skills, and the ability to interact well with others.
Caregiver education is ongoing: Each caregiver must complete twelve hours of continuing education annually. These include self study packets, workshops on pertinent senior care topics as well as individual training for the unique needs of the client receiving care.
The Evaluation Process: All caregivers are supervised by a Care Manger. She ensures the caregiver understands the individual Plan of Care for the clients. She makes supervisory visits to update the Plan of Care and evaluate quality of care provided. Caregivers are evaluated on an ongoing basis and receive annual written performance evaluations by the Care Manager.
Safety: All of are caregivers are bonded and insured.